FAQS

 

Can your ceramic be put in the dishwasher, in the oven and in the microwave?

Some tips to help your ceramics retain their luster as long as possible:

  • The use of the dishwasher is possible for pieces decorated with chromos; however, it is not recommended for hand-painted pieces. In all cases, it is not recommended to soak your earthenware: the heat and moisture absorbed will, in the long term, result in fine cracks on the surface of the enamel. All ceramics develop this crackled effect over time.

  • The use of a microwave oven is not recommended, but the plates can be preheated in a traditional oven, taking care to avoid thermal shocks.

  • The use of certain cutlery can leave gray traces on the surface of the enamel. These traces can be removed using a special gum or detergent such as Ajax. With intensive use, all ceramic objects become scratched over time.

How do I hang my plate Faïencerie Georges on the wall?

It's very simple and we explain it in a tutorial here.

Can I order a tailor-made product?

Nous étudions toute demande de produit sur-mesure ou personnalisé. Envoyez-nous un mail à contact@faienceriegeorges.com et nous vous contacterons rapidement pour étudier votre projet.

Do you repair chipped or broken parts?

No, we do not repair old parts.

what are the possible payment methods on the site?

The payment of the order can be made by credit card, Visa or Mastercard, or through Paypal.

We do not accept payments by American Express.

HOW ARE THE SHIPPING COSTS CALCULATED?

Shipping costs are calculated according to the country of delivery and the weight of the order.

Here is the shipping price list applied to orders placed on the site:

 
Grille détaillant les frais de port, calculés en fonction du poids de la commande et du pays de destination
 

what are the delivery times?

We commit ourselves to deliver your order within a maximum of 5 working days. However, if we have to extend this delivery time, especially for hand-decorated pieces, we will contact you to inform you of the new deadline.

I AM A RESELLER AND I AM INTERESTED IN YOUR PRODUCTS, HOW TO CONTACT YOU?

Envoyez-nous un mail à contact@faienceriegeorges.com, nous vous contacterons très rapidement.

ANY OTHER QUESTIONS?

Write to us! contact@faienceriegeorges.com : 💌